This incident might sound like something out of a cybersecurity thriller, which is because it hits all the unsettling notes, silence, delay, and consequences that arrive long after the damage is done.
TriZetto Provider Solutions, Cognizant’s healthcare arm, was quietly breached as early as November 2024. The alarming part? No one realized it until October 2, 2025, nearly a full year later. For months, attackers allegedly had access while patients and customers carried on, unaware of the fact that their most personal data might already be in the wrong hands.
Now, that silence has turned into noise.
Multiple class-action lawsuits filed across federal courts in New Jersey, Missouri, and other states accuse Cognizant and TriZetto of negligence. Plaintiffs argue that the real harm was not just the breach, but the delay. That lost time, they say, robbed people of the chance to freeze credit, monitor accounts, or protect themselves from identity theft.
The exposed data reportedly includes Social Security numbers, financial account details, home addresses, and protected health information, the kind of information that does not just inconvenience you, but can follow you for years.
One lawsuit claims damages could exceed $5 million, while also pushing for something beyond money: independent security audits and enforceable improvements to data protection practices. In other words, accountability that lasts longer than the headlines.
For Cognizant, the timing couldn’t be worse. Trust is currency in healthcare technology, and right now that trust is under scrutiny, from customers, regulators, and investors alike. The company has said it takes data security seriously and regrets the disruption caused, but has declined further comment due to ongoing litigation.
Security professionals see this case as a sobering reminder: even the companies that build and run critical healthcare systems are vulnerable. And when breaches happen, how quickly and honestly you communicate can matter as much as how strong your defenses were to begin with.
In today’s digital world, silence isn’t neutral. Sometimes, it’s the most expensive mistake of all.
Caught feelings for cybersecurity? It’s okay, it happens. Follow us on LinkedIn, Youtube and Instagram to keep the spark alive.
